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Privacy Policy

Last Updated: 18th April 2023

 

This Privacy Policy ("Policy") explains how StoryBox ("we", "us", or "our") collects, uses, and discloses information from users of the StoryBox mobile application ("App") and related services ("Services"). By using the App or Services, you agree to the collection and use of information in accordance with this Policy.

 

1. Information We Collect

We collect the following types of information from users:

  • Account Information: When a parent or guardian creates an account for their child, we collect the child's gender and age group. We also collect the parent's or guardian's email address for account management purposes.

  • User Content: We collect drawings and any other content submitted by children using the App or Services.

  • Usage Information: We automatically collect certain information about how the App and Services are used, such as features accessed, time spent in the App, and other usage data.

  • Device Information: We may collect information about the device used to access the App, including device type, operating system, unique device identifiers, and other device-related information.

 

2. How We Use Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve the App and Services;

  • To create personalized stories based on the drawings submitted by users;

  • To analyze and understand usage patterns and user preferences;

  • To improve the AI-driven technology and algorithms used in the App and Services;

  • To communicate with parents or guardians about their account and use of the App and Services, including updates, promotions, and other information;

  • To protect the security and integrity of the App, Services, and our users;

  • To comply with legal obligations and enforce our Terms and Conditions.

 

3. How We Share Information

We may share the information we collect with third parties in the following circumstances:

  • Service Providers: We may share information with service providers that help us operate and maintain the App and Services, such as hosting providers, analytics providers, and customer support providers.

  • Legal Requirements: We may disclose information if required by law or in response to a legal process, such as a subpoena or court order, or to protect our rights, property, or safety, or the rights, property, or safety of others.

  • Business Transfers: If StoryBox is involved in a merger, acquisition, or sale of assets, we may disclose or transfer user information as part of the transaction.

 

4. Children's Privacy

We take children's privacy seriously and comply with all applicable laws and regulations to protect their personal information. We do not collect any personal information from children beyond what is necessary for providing the Services. Parents or guardians can review or delete their child's account information by accessing the account settings in the App or by contacting us at connect@storyboxlab.com.

5. Data Security

We implement reasonable security measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.

6. International Data Transfers

StoryBox is based in the United Arab Emirates, and the information we collect may be transferred, processed, and stored in the United Arab Emirates. By using the App or Services, you consent to the transfer of your information to the United Arab Emirates and the use and disclosure of your information in accordance with this Policy.

7. Changes to This Policy

We may update this Policy from time to time. If we make any material changes, we will notify you by posting the updated Policy on the App or through other appropriate means. Your continued use of the App or Services following any changes constitutes acceptance of the revised Policy.
 

8. Contact Information

If you have any questions or concerns about this Policy or our privacy practices, please contact us.

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